CUSTOMER SERVICE

Returns & Refunds

Information about returns, cancellations and refunds for Elite Steering orders.

Before placing your order

Please carefully review your selected vehicle model, model year and product configuration before completing your order.

Steering wheels may be prepared according to the vehicle information provided when the order is placed.

If you would like to request a return, please contact Elite Steering before sending the product back.

The product should be kept in its original condition and should not be installed, used or damaged while a return request is being reviewed.

Some steering wheels may be produced, modified or configured according to the customer's selected vehicle or requested specifications.

The right to cancel or return customised products may be limited where permitted by applicable consumer law.

If you receive an incorrect, damaged or defective product, contact Elite Steering as soon as possible after receiving your order.

Please include your order number and clear information about the issue. Photos or videos may be requested so that the problem can be reviewed.

Approved refunds will be issued to the original payment method whenever possible.

Processing times may vary depending on the payment provider and your bank.

If you need to cancel an order, contact Elite Steering as soon as possible.

If preparation or customisation of the steering wheel has already started, cancellation may no longer be possible where permitted by applicable law.

Contact Elite Steering and provide your order number, the product concerned and the reason for your request.

Do not send a product back before receiving return instructions from Elite Steering.